Shipping & Delivery Policy

At Clair Atelier, we aim to deliver your order as quickly and accurately as possible. Below you will find all relevant information regarding our shipping and delivery process.

Order Processing Time

Orders are processed within 1 to 3 business days.
Once your order has been shipped, you will receive a confirmation email containing your tracking details.

Delivery Time

The estimated delivery time is 3 to 7 business days, depending on your location.
Please note that delivery times may be extended during peak periods or due to customs clearance and other factors beyond our control.

Shipping Method

All orders are shipped via our fulfilment partners.
International shipments may be subject to customs procedures depending on the destination country.

Shipping Costs

Shipping costs are calculated and displayed at checkout.
Rates depend on the destination, package weight, and selected shipping method.

Shipping Responsibility

• If tracking information confirms that the parcel has been delivered, responsibility transfers to the customer.

• Customers are responsible for ensuring that the shipping address provided is complete and accurate.

• Any address changes or errors must be reported within 24 hours of placing the order.

Contact

If you have any questions regarding shipping or delivery, please contact us at:
info@clairatelier.com